InstallShield Consumer Central

The solutions listed below are for common installation errors. For solutions specific to your software's installation, please contact your software vendor.

All Errors

	Error 1605: This Action Is Only Valid for Products That Are Currently Installed
	The Parameter Is Incorrect
	PackageForTheWeb Error
	Unhandled Exception 0x80040707
	Cannot Access a Necessary File, mscoree.dll
	Class Not Registered
	No Such Interface Supported
	Setup Is Unable To Find or Update ISScript.msi
	Error Loading Type Library/DLL for Windows 95 Users
	Error Loading Type Library/DLL for Windows 98 and 98 Second Edition (SE) Users
	Error -1607: Unable to Install InstallShield Scripting Run Time
	Error Loading Type Library/DLL for Windows NT, 2000, and XP Users
	PestPatrol Detects Kazaa Spyware in InstallShield
	Incompatible Version of the RPC Stub
	Error Loading Type Library/DLL for Windows ME Users
	Ikernel Application Error Instruction at 0x771c741a
	Please Insert Disk 1 That Contains the File layout.bin
	iKernel.exe Could Not Be Installed (0x20)
	The Specified Module Could Not Be Found
	Server Execution Failed
	ERRDOC: Run-Time Error 1608
	Error 1628 Failed To Complete Script Based Install
	0x10000
	Error 1406
	Error 1101

	Error -1324: The Folder Path Contains an Invalid Character
	Component transfer error -142
	Error 0x8002802B Element Not Found
	0x80040706 Object Reference Not Set
	An Installation Support File Could Not Be Installed. Interface Not Registered
	Error 1606. Could Not Access Network Location
	1628: Failed to Complete Installation
	Error 432
	Error 1327 Invalid Drive
	Handling Intrusive Update Notifications
	Error 1603: Fatal Error During Installation
	Internal Error 2711
	The InstallShield Engine (iKernel.exe) Could Not Be Launched. Access Is Denied
	Error Code: -6002
	Error 1335
	Install Hangs at 99% or 100%
	Update Manager Error 2
	Update Manager Errors
	Error Extracting Support Files: Access Is Denied
	Update Manager Error 5
	The Remote Procedure Call Failed
	Error -2147467262
	Update Manager Error 3
	Error: -1601 The Windows Installer Service could not be accessed

If you do not find an answer in Consumer Central, visit the Who to Contact page for information on other steps you can take to solve your problem and instructions on how to contact your software vendor for immediate assistance.

Keep Consumer Central Current
If you do not find the error you are looking for you can submit your error, and we may post it on this site.

Please note that submitting a request is not a means of support. For immediate assistance, contact you software vender. We will only contact you if we have more questions regarding your error.