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The solutions listed below are for common installation errors. For solutions specific to your software's installation, please contact your software vendor.

All Errors
Error 1605: This Action Is Only Valid for Products That Are Currently Installed
The Parameter Is Incorrect
PackageForTheWeb Error
Unhandled Exception 0x80040707
Cannot Access a Necessary File, mscoree.dll
Class Not Registered
No Such Interface Supported
Setup Is Unable To Find or Update ISScript.msi
Error Loading Type Library/DLL for Windows 98 and 98 Second Edition (SE) Users
Error -1607: Unable to Install InstallShield Scripting Run Time
Error Loading Type Library/DLL for Windows NT, 2000, and XP Users
PestPatrol Detects Kazaa Spyware in InstallShield
Incompatible Version of the RPC Stub
Error Loading Type Library/DLL for Windows ME Users
Ikernel Application Error Instruction at 0x771c741a
Please Insert Disk 1 That Contains the File layout.bin
iKernel.exe Could Not Be Installed (0x20)
The Specified Module Could Not Be Found
Server Execution Failed
ERRDOC: Run-Time Error 1608
Error 1628 Failed To Complete Script Based Install
Error 1406
Error 1101
Error -1324: The Folder Path Contains an Invalid Character
Component transfer error -142
Error 0x8002802B Element Not Found
0x80040706 Object Reference Not Set
An Installation Support File Could Not Be Installed. Interface Not Registered
Error 1606. Could Not Access Network Location
1628: Failed to Complete Installation
Error 432
Error 1327 Invalid Drive
Handling Intrusive Update Notifications
Error 1603: Fatal Error During Installation
Internal Error 2711
The InstallShield Engine (iKernel.exe) Could Not Be Launched. Access Is Denied
Error Code: -6002
Error 1335
Install Hangs at 99% or 100%
Update Manager Error 2
Update Manager Errors
Error Extracting Support Files: Access Is Denied
Update Manager Error 5
The Remote Procedure Call Failed
Error -2147467262
Error: -1601 The Windows Installer Service could not be accessed

If you do not find an answer in Consumer Central, visit the Who to Contact page for information on other steps you can take to solve your problem and instructions on how to contact your software vendor for immediate assistance.

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Please note that submitting a request is not a means of support. For immediate assistance, contact you software vender. We will only contact you if we have more questions regarding your error.

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